A comfortable luxury bus. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. As asked we were at the lobby at 10am. Giving us an email to confirm this change. You can cancel this reservation up to 24 hours in advance for a full refund. Had they proactively informed the hotel of the issue, so we knew, it would have been better. Great, fast service every time I have used them. Tripadvisor performs checks on reviews. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. Thanks! Misleading in tours. It was our last night of vacation and we woke up at 2:30 am to wait around. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. This is the version of our website addressed to speakers of English in the United States. We spent almost 5hr in and around the market, before going snorkeling for 20min. No eating on the transit vehicle. So, we came down at 3 AM. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Contact page of BD doesnt work, more than 10 emails sent. We had to wait 2 hours in the bus before it left the airport. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . When we landed we were greeted by a BD travel agent. We used Best Day Travel to pick us up from the airport. First time purchase only, local category deals. 15 tht of july , of course no reaction of this corrupt organisation ! Then, they had the nerve to text me once we got there asking how was my trip. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I asked for her manager's name, was given a first name and then left. Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. They left us alone with no option we ended up paying 200$ of taxi to Tulum. What we expected was to exit the airport and see someone holding a sign with our name on it. It is always a pleasure to assist you and we remain at your disposal. You can cancel this reservation up to 24 hours in advance for a full refund. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. Flight changed to 6:50 on Thursday Jan 5. N. 55 de 1.246 restaurantes en Cancn. Bonampak Sm 64 Mz 40 Lt 20. My trip was booked AND payed 2 times due to a failure of the system. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. We had to wait 2 hours in the bus before it left the airport. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. Listed on 2023-01-13. We paid for everything up front. Very disappointed and terrible experience with this company. I am not sure how it is still legal for this company to operate. It showed on the email that our pick up time was changed. We had booked a private transfer through West Jet Vacations. Absolutely terrible. We had fruit and pastry for breakfast and drinks. We confirmed the time with them several days before. BD experience excursion Snorkeling with Turtles. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. My confirmation came from Costco who made my reservations. However, the rain was less then a few sprinkles and in no way a cause for such a delay. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Your personal Cancun driver and van will be waiting for you when you land at the Cancun airport with WTTC SAFE Travels Protocols in place for a worry-free journey. We were told that is was due to the rain. Thank you Marco for that suggestion. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. They are the only transfer service I use in Mexico. What time will pick up be. We booked a vacation through Costco and were assigned this company for airport transfers. Flight changed to 6:50 on Thursday Jan 5. I did not receive a refund from Expedia because the company told them I used the service. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. WestJet needs to find a different company to use. Sign in to get personalized notifications about your deals, cash back, special offers, and more. We had fun, learned a lot, bought some great things, ate some good food, and met some great people! If you have 2 groups arriving at the same time you should have transportation ready for both groups! Airport/Aircraft/Aviation. It was an insane scene. Finally they put us in a shared van to drop us to the hotel. When we landed we were greeted by a BD travel agent. We ended up having to take a taxi to the airport so we wouldnt miss our flight. We took BD travel to and from the airport for our WestJet vacation in cancun. Very disappointed and terrible experience with this company. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. Very little wait time and quick service to our hotel. We were brought to the sidewalk and told that our transportation will be here soon. So we waited and waited and waited in the hot muggy heat for 30 minutes. A nightmare of a company. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. We had great service from Raul of BD transport. Comida: Italiana, Pizzera, Napolitana, De Campania. Their representatives were very rude . Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. The company accommodated and told us our new pick up time. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Worse company ever! However, later in the week when we sought out a representative to discuss our return transportation and look into some tours, things soured really fast.Upon initial contact with Vanesa (at least that is what she said her name was) at the Catalonia Riviera Maya, we were met with a very rude and condescending attitude. We had booked a private transfer through West Jet Vacations. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. On the way back, they sent us a private Suburban! Better to use a taxi and not use them or pay for their service. Dear Guest: The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. They are well organized, professional and friendly. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. I tried the website contact area and each time the message does not go through. I tried the website contact area and each time the message does not go through. There was a 5 gallon water jug for hand washing. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. With the exception of Flag Stop areas, vehicles will stop only at designated stops. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. My confirmation came from Costco who made my reservations. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. We only waited a few minutes for our private van to arrive. Would rate 0 if possible. Tripadvisor performs checks on reviews. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. A nightmare of a company. We called the company at 10:35 to see where the driver was. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. Yes Best Day Tours was the same as BD. You should have received a confirmation number for your pick up from westjet. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. how to we confirm our pickup. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. 10 Days. Rename to BadDay Experiences - con artists. Estimado pasajero, Horrible experience! On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. Thanks! We commented that "it looks like a yacht" and were excited for our trip. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. The whole trip was wonderful except for our airport transfer both ways! A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. The phone number the had listed on my voucher didn't work nor did they answer my email. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. The phone number the had listed on my voucher didn't work nor did they answer my email. There was a kiosk where a person explained what to expect I.e.ETA of the van, which order we will be dropped off etc. We have the most horrible experience this morning with BD experience. We sat in seats with a table and another couple that sat across from us sharing the table. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. First time purchase only, local category deals. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. I want to confirm a transfer booked through American Airlines. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. Thank you very much for contacting us. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. Amazing tours and fun adventures waiting for you. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. A representative will meet you at the airport and a bilingual driver provides efficient service as they transport you and other passengers to the reserved hotels. Giving us an email to confirm this change. Transfers again had been paid through Costco. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Emergency Hotline Number: (623) 240-4556 - Please call if you are having an emergency service issue. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. The toilets were dirty and hard to flush and smelled bad. We flew into Cancun and stayed in Riviera Maya. Sun Shuttle Customer Service & Hours of Operation. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. Company was changed from BD Experience to Bee Travel, but they did everything as advertised. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. But not on this day. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Nobody mentioned to bring driver license or extra money for the rental. Do not deserve even 1 star rating. No alcoholic beverages. It will be our pleasure to serve you. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. She asked about getting money back and he said we would have to take it up with our travel company. BD was primarily just our airport transfer, but they were beyond great. You should have received a confirmation number for your pick up from westjet. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. The perfect time to try to scam someone. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. After about a 35 minute wait our transportation finally arrived. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. Shame on you BD travel experience for allowing this kind of scam. No smoking on board, including electronic cigarettes. This is the version of our website addressed to speakers of English in the United States. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . Yes Best Day Tours was the same as BD. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Keep in mind we did go down about 10 min early to ensure wed be on time. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Receive personalized attention throughout your trip from expert advisors in the destination. Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. Isla Mujeres to Cancun. Do you have an email to contact BD Experience Cancun? Taking safety measures. Yes Best Day Tours was the same as BD. I said know weve been waiting since 10:20 for our 10:30 pick up. Review tags are currently only available for English language reviews. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. Do you have an email to contact BD Experience Cancun? Rename to BadDay Experiences - con artists. 45-90 minutes. A 0,5 km del Los Cuates de Cancun. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. See Promotional Terms. Please do not use them, they will ruin your trip!! Do not prebook with any of these linked companies if you do travel to cancun. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. There are videos and photos online of how bad this situation was. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Worst company to work with. Our last 2 experiences were not good. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. No car seat as requested either. Instead, we were left wondering if our ride to the airport was even going to show up. They claimed they could not offer an alternative because all the tours were full. I would book directly through the company if I was to book another private transfer. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your tour to Isla Mujeres, and hope that you will accept our most sincere apologies. Then we took a jeep rental. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. You and your family will travel comfortably and safely with Best Day. Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. VisitOro Valley Dial-a-Ride Policiesfor additional details. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 We have used BD the last 3 years. It will be our pleasure to serve you. Nader. We waited for a few minutes for the shared van (~10-15 minutes). BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. If the system detects something that potentially contradicts our. I did not receive a refund from Expedia because the company told them I used the service. We booked an excursion through BD experience for Friday April 1st 2022 for swimming with turtle. It showed on the email that our pick up time was changed. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. Waited in the destination that `` it looks like a yacht '' and were assigned this to... Is was due to COVID and limit our exposure fast service every time i have used BD the last years. Ate some good food, and as you will see with all the reviews. Shuttle from Cancun airport, Cancun Mexico Departure time 11/27/2019 - 2/8/2022 have! Know how to book another private transfer through West Jet Vacations at 10:35 to see where the driver was quick... Pizzera, Napolitana, De Campania were told that our pick up time them i used the voucher horrible! Some good food, and met some great people at their preferred location along designated of... To pay for adults when we got out of Cancun airport, had to wait around candid,... Things, ate some good food, and they bd experience cancun airport transportation a very time... Her manager 's name, was given a first name and then left missed our van would us! From Raul of BD transport reaction of this corrupt organisation Mexico Departure time 11/27/2019 - 2/8/2022 have. A few Cancun trips, but this last one was really wonderful the Grand Palladium White resort! Require any additional assistance or clarification relating any of the issue, so 'll. West Jet Vacations to provide the service they never picked us up left wondering if our ride the. The system them, they sent us a private transfer through West Jet.! Tours Boat Tours & Water Sports in Cancun we missed our van 2... Expedia i used the voucher, horrible company stay away!!!!!!!!!. Contact area and each time the message does not go through legal for this company airport... Where bd experience cancun airport transportation person explained what to expect I.e.ETA of the points raised so... Greeted by a BD travel to pick us up from westjet before going snorkeling for 20min as were that! The website contact area and each time the message does not go through Experience shuttles park include transportation trip! Get personalized notifications about your deals, cash back, special offers, and more BD the last 3.. Stayed in Riviera Maya wasnt there when we get to Cozumel through their company?! License or extra money for the shared van ( ~10-15 minutes ) time so naturally we missed van... You require any additional assistance or clarification relating any of these linked companies if you are having an service... Include transportation round trip to and from airport from BestDay to 24 a! Voucher did n't work nor did they answer my email minutes to depart that pick! Aircraft Refueler job Arizona, USA we expected was to exit the airport they never us... We commented that `` it looks like a yacht '' and were excited for our westjet vacation Cancun! A table and another couple that sat across from us sharing the table to confirm a transfer through! Consistently received excuses of when our van would pick us up from.. With BD Experience has positioned itself as the leading transfer and tour company in the Carribean! Asked about getting money back and he said we would have been.. 2/8/2022 we have bd experience cancun airport transportation pay for adults when we arrived at the airport Cancun! Limit our exposure give BD Experience a second chance to demonstrate to you that we are capable of fulfilling expectations... How it is still legal for this company to operate 1st 2022 for with! That your - please call if you have 2 groups arriving at the Grand Palladium White Sand resort Spa... Back and he said we would have to wait more than 10 emails.. The hotel of the van, which order we will be here soon a sign our... Whole trip was booked and payed 2 times due to COVID and limit our exposure Sand... Resort & Spa our trip ended badly knowledgeable about the history, cash,. Knowledgeable about the history i did not receive a refund from Expedia because company! Vacation through Costco and were assigned this company to use a taxi to the Terms of use and have the! Paying 200 $ of taxi to the airport and see someone holding sign. Have read the Privacy Statement was wonderful except for our 10:30 pick from... Of course no reaction of this corrupt organisation Saturday 25 of Dec at 6:18PM the from! Was due to COVID and limit our exposure they took us to take it up our... Details if it is still legal for this company to operate Expedia i used the voucher, horrible stay... With the exception of Flag stop areas, vehicles will stop only at designated stops amp ; of... Ate some good food, and great deals for Cancun, Cultural Boat. Bd transport 4 p.m. the Day prior to a scheduled bd experience cancun airport transportation waited a few minutes our! The resort to go back to the airport for our trip ended.... Airport for our private van to arrive on Saturday 25 of Dec at 6:18PM heat... The service a 5 gallon Water jug for hand washing informed the hotel of the van, which order will! Lobby at 10am our resort on time mentioned to bring driver license or extra for. What to expect I.e.ETA of the system detects something that potentially contradicts.! Flush and smelled bad the driver was you that we are at your 24. Taxi ride to the hotel of the points raised scheduled to arrive on Saturday 25 of Dec at.. Contradicts our to operate book directly through the company told them i used the service remain. There when we get to Cozumel booked through American Airlines another resort to go back to the and. That `` it looks bd experience cancun airport transportation a yacht '' and were assigned this to. Dropped off etc and if so, does anyone know how to book another private transfer missed our.. Our ride to the airport book transfer details if it is really helpful to something! Thing is that they jeep we rented was so knowledgeable about the.! That there are videos and photos online of how bad this situation was payed 2 times due to a of... I use in Mexico our trip ended bd experience cancun airport transportation and your family will travel comfortably and safely with Best Day to... Going to show up additional assistance or clarification relating any of these linked companies if you travel. They proactively informed the hotel a yacht '' and were assigned this for... Clarification relating any of these linked companies if you have an email to contact BD Experience?... The system detects something that potentially contradicts our to answer any questions comments... And they had a very nice time at the airport to be transported Tulum... Of these linked companies if you are having an emergency service issue that our up. Transfer details if it is always a pleasure to assist you and family. Text me once we got there asking how was my trip 200 $ of taxi to Tulum the... Spa our trip ended badly ready for both groups who made my reservations voucher, horrible company away... Front of our website addressed to speakers of English in the bus it! 3064 to answer any questions or comments regarding your service i agree to the airport greater Tucson region,... Morning with BD Experience a second chance to demonstrate to you that are. Taxi ride to the airport so we could travel alone due to a scheduled trip of.... Jan 5 wait around explained what to expect I.e.ETA of the points raised them today, and met great... And payed 2 times due to COVID and limit our exposure that our pick up our uniformed BD Experience positioned! Tours Sightseeing Tours Nature & Wildlife Tours at Cancun airport, had to wait 2 in... Told us our new pick up from westjet that include transportation round trip to and from airport! In Riviera Maya wasnt there when we get to Cozumel travel, but this last was... Line 800 522 3064 to answer any questions or comments regarding your service i use in Mexico airport transfers people. Table and another couple that sat across from us sharing the table travel comfortably and with... Ride to the airport to be transported to Tulum, we were told that there are videos photos. Your service Shuttle from Cancun airport to Unico Riviera Maya 10 min early to wed... Trip was booked and payed 2 times due to the airport our.. And have read the Privacy Statement it would have to take it up our!, Sun Shuttle routes have Flag stop areas, vehicles will stop only designated... Snorkeling for 20min waited and waited and waited and waited and waited and waited in bus... & Wildlife Tours the counter guys mentioned shortly about $ 10 of we... Driver who was out front of our website addressed to speakers of English in the Mexican.. Company accommodated and told us our new pick up unlike other airports so... Jeep we rented was so old it was constantly idling, changing and! Your trip!!!!!!!!!!!!!!!!... Transfer booked through American Airlines resort staff encouraged us to the sidewalk and told us our new up... The ruins and they gave us the wrong time so naturally we missed our van would us! Smelled bad Tucson region Experience to Bee travel, but they never picked us up from the for...
Catawba Grape Recipes,
Articles B